The van was towed back to Academy Ford and is currently “waiting for parts”. I was told the vehicle should not have been sold in its current condition. The NJ dealer shared pictures of van’s underside showing the vehicle still covered in mud, only visible when on a service lift. This information was not disclosed prior to the sale.Īpproximately two weeks after purchase, the vehicle broke down and was taken to an out of state Ford dealer for service, that NJ dealer indicated the rear differential of the vehicle needed to be rebuilt and that the van was in overall poor condition. In May of 2022, I purchased a used 2020 Ford Transit from Academy Ford that was in a flood. Located in Laurel, MD / 197 miles away from Paramus, NJĮXTREMELY HARD TO FIND PLUG IN HYBRID ESCAPE!!!! Herb Chambers dealerships, Herb Chambers Ford Braintree -> way to go! You have made a customer for life. I went again and selected another option. I was expecting a little reluctance to be frank. He just said thats fine which I was not expecting at all. On Monday morning I called Chris that I have changed my mind and want to go with another option. I booked red color on Saturday by making the down payment but changed my mind over the weekend to go with something else. Chris attended me very well and was very patient with me. Moreover, each vehicle is priced so right based on the miles driven, features etc that at once I got confused which one to pick. First of all they are the only ones who have the most number of explorers in stock. This is the first time I went to this dealership looking for a used Explorer. SERVICE WORK Service Work completed on this Ford Escape includes: Complete Multi-Point Inspection by factory trained technicians, Oil Filter Change Us. Located in Braintree, MA / 180 miles away from Paramus, NJ I would definitely buy a car from Koons again. Even when we went to finance and dealt with Cecil, he was friendly and easy to work with. They didn't try to mark it up or price gouge us. The car was a better price than we were expecting and a better price than what we had seen from other dealers in the area. Scott was very helpful and not pushy at all. The purchase went quicker and smoother than any other time I've bought a car. When we got to the dealership we were concerned because it was out on a test drive, but luckily it came back and we were able to purchase it. We had a difficult time finding a car that was available and he reached out to us that one had come in. I had a great experience with Koons and our salesman Scott. Located in Westminster, MD / 181 miles away from Paramus, NJĢ022 Ford Escape Plug-In Hybrid Titanium in Star White Metallic Tri-Coat, Navigation, Sunroof, Keyless Entry, Bluetooth, Hands-Free, Backup camera, Le.
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